Operations management is a broad aspect of business. It's the complementary piece to marketing when it comes to getting your product produced and sold. Whereas marketing is more customer focused by nature (understanding customer needs and communicating product information to customers), operations management is more focused on the product itself. It's all about getting it built, from raw material to finished product. The responsibilities primarily focused on customers fall to the marketing department, while those focused on product production fall to the operations department. 

Watch the Module introduction video to get a better idea of what we'll be learning.

Andrea with clipboard

 

Module Outcomes: