We've got 3 lines that we use to produce them. All 3 lines are capable of making any of the 3 models, but it does take a little time to reconfigure them, so we usually keep one configured for each different model. All our machines are still operated by hand. It's pretty efficient, but not hi-tech by any means.

Tell us about your products.

What's the production flow like?

Who are your suppliers?

How do you fill orders?

What's your quality assurance program like?

Why do you think you've had more quality problems lately?

Ok, I think we have enough to get started.