No matter what your job title is, screening calls for a medical office or interviewing patients to get the correct information is a necessary part of your job in the medical field, but the next part of the job is making sure that the message gets appropriately recorded.
Assignment:
1. Review your previous video that you did in regard to Mr. Sweatstain.
2. Based on the phone conversation that you had in the previous Competency Assessment and the information that you gathered from your patient, write up the message that you would leave for your provider to document when you learned from the phone conversation. Make sure it contains all of the necessary and required information. Type it up or write it up and submit the phone message.