No matter what your job title is, screening calls for a medical office or interviewing patients to get the correct information is a necessary part of your job in the medical field.

Assignment:

1. Review the following scenario:

2. Imagine that your facility follows the same protocols as Schmitt-Thompson: Back Pain (PDF).  Review these protocols because you will be using it in your mock video.  

3. Ask someone to role-play with you.

3. Videotape the role play and upload it to be graded.