Telephone Triage and Community Healthcare Resources
As you answer the telephone or the messages on your EHR, one of the things that you may be required to do is to assist the patient in connecting out to their community healthcare resources for assistance.
Having a thorough understanding of the key resources available in your community makes you a real asset to the patient and to your provider.
There are many types of resources exist for patients, so knowing what is available and where they are located is important.
Check out these these five websites:
Other resources that are important to recognize for the work that they do in our community:
Sometimes just being able to provide a patient the right resource at the right moment in time makes all the difference.