You are working in as the Coding and Billing Supervisor in a medical office.  There have been a number of issues with charts recently because the ROS has been sketchily documented, making it difficult to tell how many systems are being reviewed incomplete and affecting reimbursement.  You have decided to have a professional development training with the office staff in order to demonstrate how to best get an ROS.  You are going to do a role play with someone in order to demonstrate the techniques associated with covering the ROS systems of interest.

1. Write a script for the role play.

2. Ask someone to role-play with you.

3. Videotape the role play and upload it to be graded.