
You are working in as the Coding and Billing Supervisor in a medical office. There have been a number of issues with charts recently because the ROS has been sketchily documented, making it difficult to tell how many systems are being reviewed incomplete and affecting reimbursement. You have decided to have a professional development training with the office staff in order to demonstrate how to best get an ROS. You are going to do a role play with someone in order to demonstrate the techniques associated with covering the ROS systems of interest.
1. Write a script for the role play.
- The following document shows an example of a script: Role Play Script (Google Doc)
- The following document may assist you in developing the questions for your script: Review of Systems "Cheat Sheet" (PDF)
- Make sure that your script has a methodology for getting a complete and accurate ROS.
- You will not need to submit the script until the next Competency Assessment, but you will need it to complete this assessment.
2. Ask someone to role-play with you.
- Instruct your partner that they have type II diabetes and hypertension.
- You will have to determine which body systems these 2 complaints are related to.
- Interview the "mock" patient so that you can collect all the information about the body systems associated with these 2 problems.
- Your partner will not be using a script.
3. Videotape the role play and upload it to be graded.