
In this Competency Assessment, you are going to put on a slightly different hat so that you can truly understand the whole process. You are going to take on the role of an insurance company adjudicator.
The following outcomes are addressed in this assignment:
- Obtain accurate patient billing information
- Inform a patient of financial obligations for services rendered
- Identify types of information contained in the patient's billing record
- Interact professionally with third party representatives
- Display tactful behavior when communicating with medical providers regarding third party requirements
- Show sensitivity when communicating with patients regarding third party requirements
Assignment:
Open this document: EOBs and RAs (Google Doc)