
Congratulations, you have completed the first Credit Unit and now you are ready to add more exciting information to your knowledge bank! Great job!
Now, you are starting a Module designed to give you practical computer skills for the medical office environment, such as Computer Concepts and Software.
Course Outcomes:
- Discuss applications of electronic technology in effective communication.
- Explain general office policies.
- Discuss pros and cons of various types of appointment management systems.
- Describe scheduling guidelines.
- Recognize office policies and protocols for handling appointments.
- Identify critical information required for scheduling patient admissions and/or procedures.
- Identify systems for organizing medical records.
- Describe various types of content maintained in a patient's medical record.
- Discuss pros and cons of various filling methods.
- Identify both equipment and supplies needed for filing medical records.
- Describe indexing rules.
- Discuss filing procedures.
- Discuss principles of using Electronic Medical Record (EMR).
- Identify types of records common to the healthcare setting.
- Identify time management principles.
- Discuss the importance of routine maintenance of office equipment.
- Manage appointment schedule, using established priorities.
- Schedule patient admissions and/or procedures.
- Organize a patient's medical record.
- File medical records.
- Execute data management using electronic health records such as EMR.
- Use office hardware and software to maintain office systems.
- Use internet to access information related to the medical office.
- Maintain organization by filing.
- Perform routine maintenance of office equipment with documentation.
- Perform an office inventory.
- Consider staff needs and limitations in established of a filing system.
- Implement time management principles to maintain effective office function.
- Explain basic bookkeeping computations.
- Differentiate between bookkeeping and accounting.
- Describe banking procedures.
- Discuss precautions for accepting checks.
- Compare types of endorsement.
- Differentiate between accounts payable and accounts receivable.
- Compare manual and computerized bookkeeping systems used in ambulatory healthcare.
- Describe common periodic financial reports.
- Explain both billing and payment options.
- Identify procedure for preparing patient accounts.
- Discuss procedures for collecting outstanding accounts.
- Describe the impact of both the Fair Debt Collection Act and the Federal Truth in Lending Act of 1960 as they apply to collections.
- Discuss types of adjustments that may be made to a patient's account.
- Prepare a bank deposit.
- AR-Post entries on a daysheet.
- AR-Perform billing procedures.
- AR-Perform collection procedures.
- AR-Post adjustments.
- AR-Process a credit balance.
- AR-Process refunds.
- AR-Post non-sufficient fund (NSF) checks.
- AR-Post collection agency payments.
- Utilize computerized office billing systems.
- Demonstrate sensitivity and professionalism in handling accounts receivable activities with clients.
- Summarize the Patient Bill of Rights.
Module Outcomes:
- Define, spell, and pronounce the terms listed in the vocabulary.
- List several ways the computer can be effective in a medical office.
- Explain the basic functions a computer performs.
- Explain the basic parts of a computer.
- List the three elements that differentiate microprocessors.
- Discuss the differences among various types of printers.
- Explain the importance of a motherboard.
- Explain and give examples of peripheral devices.
- List and discuss several types of file formats.
- Explain the concept of computer networking.
- Define the function of browsers.
- Discuss the importance of computer security.
- Locate the keys on a keyboard.