
Great Job, you have completed the second Module!
Let's continue to build your medical office knowledge by discussing about the relation between Medicine and Law. The goal of this Module is for you to understand and recognize the laws relevant to the medical office and different levels of care demanded of different medical office personnel by the courts.
Course Outcomes:
- Discuss applications of electronic technology in effective communication.
- Explain general office policies.
- Discuss pros and cons of various types of appointment management systems.
- Describe scheduling guidelines.
- Recognize office policies and protocols for handling appointments.
- Identify critical information required for scheduling patient admissions and/or procedures.
- Identify systems for organizing medical records.
- Describe various types of content maintained in a patient's medical record.
- Discuss pros and cons of various filling methods.
- Identify both equipment and supplies needed for filing medical records.
- Describe indexing rules.
- Discuss filing procedures.
- Discuss principles of using Electronic Medical Record (EMR).
- Identify types of records common to the healthcare setting.
- Identify time management principles.
- Discuss the importance of routine maintenance of office equipment.
- Manage appointment schedule, using established priorities.
- Schedule patient admissions and/or procedures.
- Organize a patient's medical record.
- File medical records.
- Execute data management using electronic health records such as EMR.
- Use office hardware and software to maintain office systems.
- Use internet to access information related to the medical office.
- Maintain organization by filing.
- Perform routine maintenance of office equipment with documentation.
- Perform an office inventory.
- Consider staff needs and limitations in established of a filing system.
- Implement time management principles to maintain effective office function.
- Explain basic bookkeeping computations.
- Differentiate between bookkeeping and accounting.
- Describe banking procedures.
- Discuss precautions for accepting checks.
- Compare types of endorsement.
- Differentiate between accounts payable and accounts receivable.
- Compare manual and computerized bookkeeping systems used in ambulatory healthcare.
- Describe common periodic financial reports.
- Explain both billing and payment options.
- Identify procedure for preparing patient accounts.
- Discuss procedures for collecting outstanding accounts.
- Describe the impact of both the Fair Debt Collection Act and the Federal Truth in Lending Act of 1960 as they apply to collections.
- Discuss types of adjustments that may be made to a patient's account.
- Prepare a bank deposit.
- AR-Post entries on a daysheet.
- AR-Perform billing procedures.
- AR-Perform collection procedures.
- AR-Post adjustments.
- AR-Process a credit balance.
- AR-Process refunds.
- AR-Post non-sufficient fund (NSF) checks.
- AR-Post collection agency payments.
- Utilize computerized office billing systems.
- Demonstrate sensitivity and professionalism in handling accounts receivable activities with clients.
- Summarize the Patient Bill of Rights.
Module Outcomes:
- Define, spell, and pronounce the terms listed in the vocabulary.
- Discuss all levels of government legislation and regulation as they apply to medical assisting practice, including regulations established by the U.S. Food and Drug Administration (FDA) and the federal Drug Enforcement Administration (DEA).
- Discuss the legal scope of practice for medical assistants.
- Distinguish among an act, a statute, and an ordinance.
- Compare criminal and civil law as they apply to the practicing medical assistant.
- Explain the three basic categories of criminal law.
- Distinguish which type of civil law deals with medical professional liability.
- Provide an example of tort law as it would apply to a medical assistant.
- Describe liability, professional and personal injury, and third-party insurance.
- Explain the four essential elements of a valid contract.
- Distinguish between interrogatories and depositions.
- List three things to remember when testifying in court.
- Discuss the advantages of arbitration.
- Differentiate among malfeasance, misfeasance, and nonfeasance.
- Explain the “four Ds” of negligence.
- Define the types of damages.
- Compare and contrast physician and medical assistant roles in terms of standard of care.
- Explain the importance of informed consent.
- List several legal disclosures the physician must make.
- Identify where to report illegal and/or unsafe activities and behaviors that affect the health, safety, and welfare of others.
- Explain how the medical assistant's practice is affected by negligence, malpractice, statutes of limitation, Good Samaritan laws, the Uniform Anatomical Gift Act, Living Wills/Advanced Directives, and the Medical Durable Power of Attorney.
- Summarize the Patient's Bill of Rights.
- Describe the implications of the Health Insurance Portability and Accountability Act (HIPAA) for the medical assistant in various medical settings.
- Describe personal protective equipment.
- Discuss requirements for responding to hazardous materials disposal.
- Describe the importance of Material Safety Data Sheets (MSDS) in a healthcare setting.
- Distinguish between the OSHA and CLIA; indicate which one is an actual agency.
- Identify how the Americans with Disabilities Act (ADA) applies to the medical assisting profession.